We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Gran capacidad y muy práctica la funcion de termo.
We sent it quickly, and it came quickly, because of the biggest Friday at the town's sorting with the week washed. I poured the water, closed the lid, turned it over-it flows a little, changed the covers, the second also flows. Conclusion: with liquid in the bag do not carry. I poured the coffee, closed it for 40 minutes. Through a special hole drinks Conveniently, there are mugs from which it is extremely not convenient. At the bottom of the gum, very convenient. The handle and the top edge of the mug are plastic.
The mug came quickly enough, the quality is excellent!
Everything came in excellent condition and corresponds to the description. Holds up to 7 hours. The store is adequate, the parcel reached in two weeks. Seller respect!!!
Good quality, but leaking, if turned upside down
Well waterproof, keeps warm, neat finish. I recommend
Excellent mug... the store sent everything very quickly... color and quality-everything is on the level. Be sure to order more!!!
Thank you so much.
Nice mug. Fast shipping to Israel.
Nice mug. Convenient size
Как на фото
Good product, arrived in good quality but to get it must waiting for few months.
Very nice comfortable lace. With two lids. Through one drink you can, the second deaf, sealed. The lace came very quickly. But according to my feelings for the office it is necessary to take a little more. This is just like an ordinary mug. If you need a lace so that the hot tea is and not run for the additive every minute, then it is better to take more. Just when I bought 440 ml did not have a store. I'll leave this one for the house, I'll order more for work