We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Wow wow wow quality stunning came packed beautiful everything was complete and relative מאד fast within weekly about Loved product ברמותת going to book מהחנות this long...
Definitely worth their money. How much did not burn about shirpotreb with Ali, here everything is very high quality. I will take the second, I love seasoning). Packed well, delivery more than a month in.
Very beautiful new arrival fast very exact as the picture satisfied very thank you.
1. very fast delivery with 07.11. Until 13.11.2020., by courier. 2. excellent packaging and factory, and transportation. The jars are whole, the stand is spinning, the covers are spinning, and they are removed well. When I wash and fill-I'll take an extra picture. While happy with the purchase. I recommend both the store and the goods.
The product fully corresponds to the description and photos. I recommend both the product and the store. Packed perfectly. Jars for spices are very comfortable. Only 5 stars!
Heavy. The jars themselves are made of glass. There are different holes for filling. There are no complaints about quality, everything is super. I have not used it yet, but I think there will be no problems. From the Russian Federation, delivery is exactly at the address, oooochen fast.
I received the parcel. It's been 29 days. Packed well, it all came out. I'm happy with the purchase. The store respeck. Thank you!
Very quick shipping and delivery. Nice set
I really do like it :) - when twisting the cup in opposite direction, you easily fully open the cover by accident, so open it only in direction of closing the cover ;) - it is not completely air tight when closed, you can smell herbs from under the lid (from side, not from top) - consider that if it is an issue for you - I am gonna buy one more
Chic jars for spices. Came in the original packaging. It's whole. The store's photo matches. Seller Thank you so much